Terms of Use

Effective Date: February 1, 2025

Tuo, Inc.
WeWork c/o Tuo
2 Embarcadero Center, 8th Floor 08-133
San Francisco, CA 94111

These Terms of Use (“Terms”) govern your access and use of the Tuo Lending-as-a-Service platform (“Platform”) provided by Tuo, Inc. (“Tuo,” “we,” “our,” or “us”). By using our Platform, you agree to be bound by these Terms.

Eligibility

Our services are exclusively available to U.S.-based companies that have undergone and passed our onboarding assessment.

Account Management

Before accessing the Tuo platform, users must complete a thorough assessment and onboarding process. Users are responsible for the confidentiality and security of their account credentials and any activities under their account.

Fees and Payments

There are no fees associated with visiting our general website. Any specific fees related to platform use will be detailed explicitly in the merchant service agreement provided upon onboarding.

Intellectual Property

Tuo retains full ownership and intellectual property rights to our platform, including software, technology, trademarks, logos, and all associated content. You receive only a limited, non-exclusive, revocable, and non-transferable license to access and utilize the platform per these Terms and your merchant service agreement.

Prohibited Uses

You agree to use our platform lawfully and in accordance with these Terms. You must not engage in any activities that violate applicable laws or infringe upon intellectual property or other rights.

Disclaimer of Liability and Warranties

The Tuo platform is provided “as-is” and “as-available.” Tuo disclaims all warranties, expressed or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. Tuo does not guarantee the accuracy or reliability of third-party data, integrations, or outcomes of lending and underwriting decisions. In no event shall Tuo be liable for indirect, incidental, consequential, special, or exemplary damages arising from your use of or inability to use the platform.

Dispute Resolution

Any disputes arising from or related to these Terms or the use of our platform shall be resolved exclusively through binding arbitration in San Francisco, California, according to the American Arbitration Association (AAA) rules. By using this platform, you waive your right to a jury trial and class action participation.

Changes to Terms

We may update these Terms periodically. Any significant changes will be communicated via email or clearly posted on our website.

Contact Information

If you have any questions regarding these Terms, please contact us at:
[email protected]