Privacy Policy

Effective Date: February 1, 2025

Tuo, Inc.
WeWork c/o Tuo
2 Embarcadero Center, 8th Floor 08-133
San Francisco, CA 94111

Tuo, Inc. (“Tuo,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and protect your personal data.

Data We Collect

We collect personal information including but not limited to:

• Names, email addresses, phone numbers
• Company information (name, website, business details)
• Financial information necessary for underwriting and compliance

Purpose of Data Collection

We collect personal data for the following purposes:

• Providing Lending-as-a-Service (LaaS) solutions
• Regulatory compliance (including KYC, AML, and other applicable regulations)
• Underwriting and risk assessment
• Marketing, analytics, and service improvement
• Customer support and communication

Sharing of Data

We share personal data with:

• Financial institution partners for lending and compliance services
• Third-party technology vendors, including:
  • Intellicheck (ID verification and compliance)
  • Plaid (account verification and underwriting)
  • CRS (credit bureau integrations)
  • LoanPro (loan origination and servicing)
  • CollectWise (collections and recovery solutions)

We do not transfer personal data outside of the United States.

Security Measures

We implement industry-standard security measures, including data encryption and secure server infrastructure, to safeguard your personal data.

Data Retention

Given the financial and regulatory nature of our services, we retain personal data for at least 7 years after the closure of your account or completion of transactions to comply with applicable regulatory requirements.

Cookies and Tracking

We use cookies, analytics tools, and tracking pixels to improve user experience, analyze platform usage, and optimize marketing efforts. You may manage cookies and tracking preferences through your browser settings.

Your Rights

You have the right to request access, correction, or deletion of your personal data. Please submit these requests via email to [email protected].

Compliance

Tuo, Inc. is fully compliant with applicable privacy laws, including the California Consumer Privacy Act (CCPA).

Changes to this Policy

We reserve the right to update this Privacy Policy. Any changes will be communicated via email or notifications on our website.

Contact Information

For any privacy-related inquiries or concerns, please contact us at:
[email protected]